Robinhood Rise Brings Setbacks of Irate Traders, U.S. Robinhood, in all fairness, has done a great job with user experience, but from a practicality standpoint, it still fails to offer the speed necessary to be a day trader. I am locked out of my account and nobody answers my requests. I am leaving Robinhood for a company that respects customer service and responds to more than a dozen attempts to communicate. Dog sh**. Sent a few emails... No response. We use cookies to ensure that we give you the best experience on our website. What Stocks Does Robinhood Support? Nevertheless, this totally explains why none of my emails have been turned, or why I cannot get anyone on the phone. Robinhood U.K. Ltd (RHUK) provides brokerage services in the United Kingdom. What are the Pros and Cons of Using Robinhood? Takes days for them to reply via website email. After more than two weeks of emails seeking help from Robinhood, a customer support representative called him on Thursday, he said. It’s clear than marrying an innovative app with the stock market is sometimes not without hiccups. “My Dad’s Account is hacked,” Simon wrote to Robinhood customer support. Sometimes, the response time takes longer than expected – which causes additional damages and creates a negative physiological impact on … Offer phone support with a real live human during market hours, at least for Robinhood Gold users. It was a serious concern too since my portfolio was totally missing.. although it fixed itself in about a day. Online brokers compared for fees, trading platforms, safety and more. No phone numbers for customers. My account was hacked at robinhood on the 23 of May 2020 They will not return any emails because the hacker changed email and phone number What can I do? i have buying power and its not letting withdraw from robinhood. ... Robinhood Response. AMATEUR HOUR. Typically, if you an account withdrawal from Robinhood it takes a few days to transfer to your bank account. whereas Ally Invest has 24/7 customer service (online chat, phone, and email) Robinhood focuses on its investment platform, whereas Ally Invest has a full range of integrated banking services Webull is 1000% better. We wanted to know how often Robinhood users had customer support issues and how successfully the company was in dealing with them. What a joke. December 4, 2020 Since 2019, Robinhood users have been reporting attacks that result in personal stocks being sold off and money transferred to fraudulent accounts. Also: There’s about a $300 difference in what my phone app says I have in my account vs my laptop. Webull is 1000% better. ... it hasn’t done nearly enough to support its users once they are an active community member. Discrepancies in pricing of securities between Robinhood and other brokers. See a side by side comparison of eToro vs Robinhood. They replied the next day at 7AM. Locked out of buying for isuues that have been resolved yet Robinhood is sitting on their hands. When your positions are up, they are highlighted in green, and when they are down you see red. 1476799 “We’ve found that, currently, we’re best able to reach customers quickly over email,” Dusseault wrote. Email. Why would any investor use Robinhood? After you send your email message, you will receive an acknowledgment stating that your message was received and to expect a reply within 1-3 days. While Robinhood Investing offers the same protections that other brokerages do that are registered by the SEC and FINRA, the fact that it is a technology startup adds a bit more unpredictability to their future business model, as well as potentially introducing technology bugs into the picture as they roll out their innovative features. Robinhood's customer support is notoriously bad. While he gave the company credit for its response and some of the moves it says it is going to make, Mr. Brewster remains worried that Robinhood does … That’s saying a lot. The response from Robinhood was my account had been accessed from Iran, Syria, or the Crimea region of Ukraine. All investments involve risk and loss of capital. HA! Robinhood is the worst. Terrible. I also spent time working on the backend towards the end of the summer, as I wanted to expose myself to as much of the stack as possible while I was still an intern. When you select this option you’ll be asked to choose the category closest to your issue, such as “Investing” or “Cash Management.” Within those categories, you’ll be prompted to get even more specific with additional categories before finally getting to a screen where you can submit your message by email. Besides the hours of use, they’re server fails frequently and support is terrible. I have debit card that has been compromised and luck I was able to lock the card. I spent about 2.5 hours completing the process, trying to provide an outside the box , unique response to their "shortcoming" prompt. This couldn’t have come at a worse time for both Robinhood traders and the Robinhood platform, as the market is reeling from volatility due to the panic surrounding the Covid-19 outbreak and its potential impact on global markets. 8 days ago. Robinhood Financial LLC is a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). How to transfer funds from Robinhood to another brokerage account. “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 32, whose account was frozen by Robinhood in response to the fraudulent activity. i needs the contact no to discuss. 4,259 talking about this. By leveraging technology to make this happen, they understandably have fewer actual people working for them compared to a large and established brokerage firm. I purchased the Options Trading Blueprint by Issac Suffren and through his tutorials Robinhood came highly recommended. Around the same time, Robinhood reported user figures comparable to its competitors, at around 3 million. www.twitter.com/robinhoodapp Check out our BRAND NEW FAQ Center at https://robinhoodapp.zendesk.com/hc/en-us. They should have notified clients before changing their way of doing business. Dog sh**. Robinhood is the worst. Whatever synonym you can match to these words it is. Robinhood Crypto, LLC provides crypto currency trading. In my opinion, Robinhood App is only suitable for part-time traders and investors who make fewer than 3-5 trades per week. If you want to day trade, Robinhood is not the solution. Via email, Robinhood provides you with all the necessary answers to your questions since they tend to write a detailed and clear summary to your questions. Margin calls being incorrectly applied on Robinhood Gold. The $300,000 is more than half of the retirement savings he has in his Robinhood account. I'm currently waiting at day 9 since filing my support ticket with no response since "We will be in touch soon!" Netflix knows you're 10 hours deep into Reddit reviews of a Korean rom-com, so it's testing a curated shuffle button to help your decision paralysis.. I feel bad for the others that have more pressing concerns. “My Dad’s Account is hacked,” Simon wrote to Robinhood customer support. However, I have 1 outstanding tickets since the rollout of instant began that I yet to get a reply to. Almost 2,000 Robinhood Markets accounts were compromised in a recent hacking attack that siphoned off customer funds, a sign that the attacks were more widespread than was previously known. Robinhood means Robinhood Markets and its in-application and web experiences with its family of wholly owned subsidiaries which includes Robinhood Financial, Robinhood Securities, and Robinhood Crypto. Robinhood's education offerings are disappointing for a broker specializing in new investors, but in response to this criticism, the firm has been adding content on a regular basis. Robinhood was founded to help provide everyday people with easy access to the financial markets and pioneered the concept of zero-commission stock trading upon its 2015 launch. While Robinhood attempts to offer the ability to link or fund a customer’s account with as many financial institutions as possible, we cannot support the customer’s ability to link their Robinhood account with all financial institutions. Many people on Reddit report relatively quick responses by email to their questions that resolved their problems. (Updates with cyber-security expert comment in … Also keep in mind that they likely receive a huge volume of basic questions that have more to do with the user not understanding the basics of how markets work (e.g. October 30, 2020 – HR Leadership. “His account keeps buying Fitbit options in large numbers. There is no number on back of card just says "Robinhood(dot)com/support". New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. ... long email response. In fact, according to a recent Bloomberg News article, U.S. consumer protection agencies (such as FINRA and the SEC) received more than 400 complaints about Robinhood in the first half of 2020– about four times more than other major brokerage competitors like Schwab and Fidelity. App not working properly during high volume trading times. Says stock is currently untradable. All information on this site and in the following post should not be construed as investment advice or a specific recommendation. Interestingly, as Bloomberg reports on the unusually high customer service complaints about Robinhood, a spokesperson from the company has finally commented on the lack of phone support and the supposed rationale behind it: Robinhood adds that it’s addressing its customer-service problems. There is currently no way to interact with a Robinhood customer service representative on the phone. If I have having simple Bank Statement Issues; then there is NO WAY I’d do business with a platform and you cannot get anyone’s help. Do your own research and/or consult a financial professional before investing your money. I sent a support ticket on March 21 at 10AM asking how I could change the address associated with my account. This is just one example of a potential problem you might encounter with the Robinhood mobile app or on desktop at Robinhood.com, particularly when markets are under stress. TDAT has free trades too and SERVICE and you can transfer your account without a charge (Robinhood $75). I have a problem with Robinhood I believe the rollout of instant is what's slowing them up. Password reset questions and unexpected activity after a password reset. This piece serves as some recommendations to reach Robinhood customer support. . Made few phone calls with a few different things on different days and calls were picked up within a minute... Super fast! I legally still have those shares so what happened to them? Via email, Robinhood provides you with all the necessary answers to your questions since they tend to write a detailed and clear summary to your questions. “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 36, whose account was frozen by Robinhood in response to the fraudulent activity. hide. They replied the next day at 7AM. I have to contact Robinhood customer service and the response time was over 1 week! The above was just a selection from the past week. Robinhood answers your email in a short amount of time, usually you get support within a day. Response relevance at Robinhood. Consider a live chat feature in the app that is capable of connecting the highest urgency problem to a real human representative, while filtering basic questions back to the help guide. save. If you continue to have issues, contact Robinhood directly here: https://robinhood.com/contact. 8 days ago. ... We're grateful for your insights and support. Yes, many traditional investor platforms are trying to compete and be just as easy and user friendly as Robinhood, and perhaps have a better customer service legacy on top of it. Users complain of waiting weeks for an answer in the app's Help section, lengthy queues to speak to someone on the phone, no responses to emails, and a general lack of urgency in responding to important issues. Robinhood’s crash angers the platform’s traders. Very bad experience There is no way to escalate your request via live chat or phone. Robinhood is a free service offering a large audience their first taste of investing. Robinhood has more issues then any app ever used all together. Is there a faster way to contact robinhood support besides submitting a ticket via the app? Response relevance at Robinhood. What are the Pros and Cons of Using Robinhood? 1061471 Jan 13, 14:43 PST If you want to contact Robinhood outside the app, you can simply send an email to: [email protected] It might depend on the severity of your question. It should be 11k instead of $709 on robinhood. You’ll have the option of clicking through to their Help Center, which has support articles and guides which may be useful if your issue is not urgent. You’re in the right place for further information. When they finally responded, I got this: To answer your question most efficiently, please contact us at (650)940-2700 between the business hours of 7am to 5pm PDT. As always, our board covers all overhead so 100% of every dollar donated goes out the door, ensuring our neighbors in need have access to life-saving services for themselves and their families in … “His account keeps buying Fitbit options in large numbers. This time, Robinhood support acknowledged the outage within a half-hour of its start rather than waiting most of the day as they had on March 2. Sincerely, The Robinhood Team robinhood.com, Follow us on Twitter! For these additional questions, users can submit an inquiry to Robinhood through the app and can expect a written response within one to two business days. Anyway, Robinhood support sucks. Robinhood isn’t satisfactory for everyone, I wish you luck in resolving your issue! Robinhood is the worst. The Robinhood investing app offers a sleek and easy to understand interface that makes it a great choice for beginning investors. The S&P 500 closed lower yesterday on a grim economic outlook from the Fed. The second option is to move forward with contacting Robinhood customer support through the “Contact Us” option. Though the response time is longer than what is expected from a brokerage. That’s unexceptionable for a brokerage firm. Requests to cancel a deposit or withdrawal. And problems do occur: Last Monday, February 24th at the start of what we now know as a significant market correction, a user on Reddit’s RobinHood forum posted a thread with the title “The app is freaking out.” Here’s what the person said: Total amateur hour, like everyone else I’m trying to make some moves this morning but this app is totally taking a s— on itself. Time spent searching for something to watch on Netflix: 2,000 hours/day. In response to a … It’s possible some of these complaints are based on unreasonable demands or misunderstandings related to Robinhood’s relatively novice investor base, with Bloomberg reporting that nearly half of Robinhood’s customer base consists of first-time investors…but complaint numbers like that are concerning even with those caveats. This couldn’t have come at a worse time for both Robinhood traders and the Robinhood platform, as the market is reeling from volatility due to the panic surrounding the Covid-19 outbreak and its potential impact on global markets. Scheduled - We're upgrading our systems to make the Crypto experience even better, so cryptocurrency trades won't execute right now. Ability to fund a Robinhood account through PayPal. There is no number on back of card just says "Robinhood(dot)com/support". This time, Robinhood support acknowledged the outage within a half-hour of its start rather than waiting most of the day as they had on March 2. Waiting for a response. Robinhood has more issues then any app ever used all together. Around the same time, Robinhood reported user figures comparable to its competitors, at around 3 million. Robinhood Financial is a member of the Financial Industry Regulatory Authority (FINRA). ... and that will take a long time. You can only deposit money from accounts in your name. Says stock is currently untradable. It’s good to know how you can quickly contact Robinhood’s customer support in case you have questions or encounter some unexpected issues. I'm just hoping that this isn't an average response time on their part. The robinhood financial application again says i have lost my 2,375 shares. It might depend on the severity of your question. In my opinion, Robinhood App is only suitable for part-time traders and investors who make fewer than 3-5 trades per week. Trash. Securities trading is offered to self-directed customers by Robinhood Financial. whereas Ally Invest has 24/7 customer service (online chat, phone, and email) Robinhood focuses on its investment platform, whereas Ally Invest has a full range of integrated banking services Robinhood answers your email in a short amount of time, usually you get support within a day. We appreciate your comments! The last time I said that about a CEF was when I wrote about the PIMCO Global StocksPlus & Income fund , $8.31 market price, $7.35 NAV, 13.1% premium, … . One of the all time worst customer service. This data ranges from real-time streams of market data and in-app events to large files that are essential to our clearing operations.To deliver the best possible experience to customers as we grow, we’ve invested in scaling our data architecture. Robinhood trading app’s latest update appears to have broken the platform, causing significant downtime and blocking customer access to funds. Robinhood's education offerings are disappointing for a broker specializing in new investors, but in response to this criticism, the firm has been adding content on a regular basis. I'm just hoping that this isn't an average response time on their part. Unless you have Robinhood Instant, it’ll take about 3 days for your money to transfer from your bank account to the Robinhood app. 21 comments. We are not licensed financial professionals. Still, he didn’t promise that there would be a phone number investors could easily find and call when they need help. Thank you for reading. All investments involve risk and loss of capital. “Why can’t I sell my stock on a Saturday?”) that may overwhelm their ability to provide personalized service that we expect from other brokerages. However, it’s clear Robinhood could take some more customer-friendly steps to provide a better experience for their customers: Though Robinhood makes a good effort to make investing a frictionless endeavor for its users, it’s clear their customer support practices could be improved. I have been working at Robinhood full-time for less than a year. Account being marked as a Pattern Day Trader (PDT). Please help us support the work of New York’s top social service organizations who are on the frontlines of this crisis. I have to contact Robinhood customer service and the response time was over 1 week! This is likely because they have far fewer support staff on hand compared to what you would find at a major bank or brokerage house. Glitches to graphs for stocks and options. That’s unexceptionable for a brokerage firm. Since we originally wrote this article earlier this year the question that comes up more than any other from our readers is: Why doesn’t Robinhood offer live phone support? Robinhood Support: How to Contact Robinhood If You Have a Problem. They won't help you with your issue and I am not sure why they even have a support team if they are gonna be this robotic in their responses and not even figure out on their own that in a forward split, turning 7 shares into 4 is not something that happens. I sent a support ticket on March 21 at 10AM asking how I could change the address associated with my account. Please help us support the work of New York’s top social service organizations who are on the frontlines of this crisis. Unknown device logging into my Robinhood account. The $300,000 is more than half of the retirement savings he has in his Robinhood account. He said he’s sent more than a dozen emails to Robinhood’s customer support address, and that he even tried messaging some of the brokerage’s executives on LinkedIn. Commit to a personalized response by email to all users within 24 hours, or better yet same-day during market hours. As announced on 19 January 2021, longer term measures will be put in place to flow back sufficient hydraulic fracture stimulation water to allow the Kyalla 117 to flow continually without assistance. No phone numbers for customers. Hey Snackers, Time spent watching Netflix: 2 hours/day. That’s saying a lot. If you have any additional feedback, please send us an email at [email protected] It should also be noted that their help guide is relatively solid and could resolve many common questions, especially for beginners. Dusseault, Robinhood Financial’s president, said in his letter to lawmakers that the company was on a hiring binge and would end 2020 with almost triple the amount of representatives that it employed in January, including some who are registered brokers. Robinhood discontinued e-mail verification (10/20) without notifying it’s clients before doing this. Robinhood, in all fairness, has done a great job with user experience, but from a practicality standpoint, it still fails to offer the speed necessary to be a day trader. If you want to day trade, Robinhood is not the solution. When you have an urgent problem like the Reddit poster above, 1-3 days might not feel like an adequately fast response time. The real question is: how good is Robinhood at resolving issues? Probes, World News: Latest news, breaking news,- TODAYNEWS.com, General Electric Is A Puzzlingly Popular Robinhood Stock – Wealthiest Investor News, IBKR Support: How to Contact Interactive Brokers Customer Service If You Have a Problem - brostocks. Orders not filling as expected, including on options. All are subsidiaries of Robinhood Markets, Inc. ('Robinhood'). !” For Zhu, the outcome is critical. Please help immediately!! ... #Robinhood. Robinhood Financial LLC is a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). So fast that I thought it was odd. All transfers above the set limit will be credited after 4 to 5 business days. ... it hasn’t done nearly enough to support its users once they are an active community member. Any advise, How do I take out profits and put into my account, looking for my incoming stock transfer to my account’ Well, it’s been a few days and I have asked a-gazillion times to upload my bank statement! It’s hard to give Robinhood Support a solid grade based on definitive data. Netflix knows you're 10 hours deep into Reddit reviews of a Korean rom-com, so it's testing a curated shuffle button to help your decision paralysis.. 2. share. “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 36, whose account was frozen by Robinhood in response to the fraudulent activity. They should be shut down. Robinhood has cryptocurrency trade support, whereas Ally Invest does not; Robinhood has a slower response time by phone and email. Here are some of the most common questions and issues that Robinhood customers have reported, again via the popular Robinhood Reddit page, which has about 220,000 members as of this writing: As you can see, there are are many questions Robinhood users have in relation to their account and the behavior of the app. Robinhood is democratizing finance for all. Email. Robinhood Securities, LLC, provides brokerage clearing services. (Updates with cyber-security expert comment in … No phone numbers for customers. live phone support will be added to the mix as more resources are added. The robinhood financial application again says i have lost my 2,375 shares. HA! Then scroll down to “Help” and click on it. I have debit card that has been compromised and luck I was able to lock the card. Can’t place sell orders and when I do I can’t cancel them until they go through but my buying power is no where to be found. After all, they are holding on to your money so should prioritize customer care. ... and verticality. I legally still have those shares so what happened to them? I have a problem with Robinhood Robinhood is pathetic, but that’s what you should expect from a service geared to know-nothings who think the know it all. Robinhood means Robinhood Markets and its in-application and web experiences with its family of wholly owned subsidiaries which includes Robinhood Financial, Robinhood Securities, and Robinhood Crypto. One of the all time worst customer service. We’ll cover other common topics that might require assistance from Robinhood Customer Support below. Robinhood review - Deposit and withdrawal - Deposit So I’m locked out of my account. I have debit card that has been compromised and luck I was able to lock the card. However, just because Robinhood is easy to use, doesn’t mean you won’t have a problem. ... #Robinhood. Options questions, including options being exercised or missing premiums. Normally emailed questions are answered within 2 weeks for me. He said he’s sent more than a dozen emails to Robinhood’s customer support address, and that he even tried messaging some of the brokerage’s executives on LinkedIn. Please use the guidance in the article to try to resolve the issue. Robinhood is a smartphone app that allows individuals to invest in publicly traded companies and exchange-traded funds listed on U.S exchanges without paying a comminsion. The S&P 500 closed lower yesterday on a grim economic outlook from the Fed. What a joke. Their support team is focused on Instant and answering phone calls so call them. share. After you send your email message, you will receive an acknowledgment stating that your message was received and to expect a reply within 1-3 days. For those reasons, carefully consider your risk tolerance and your reaction to encountering a delay in receiving your money out from the app before making your first deposit. Takes days for them to reply via website email. Still no response months later. So perhaps the “hiring binge” that Robinhood Financial is undertaking offers hope to customers that the app’s customer service will improve and (eventually?) As Robinhood is a technology focused platform, you may run into tech issues, in addition to typical challenges found at all other brokers. Hey Snackers, Time spent watching Netflix: 2 hours/day. But first, let’s get to how you can contact Robinhood in the case you have a question or issue. Robinhood has cryptocurrency trade support, whereas Ally Invest does not; Robinhood has a slower response time by phone and email. Please contact them here: https://robinhood.com/contact, Couldyou please call me to my cell 6155791030 I need help to solve my problem, I like to disconnect my servise an get my money back. Are on the phone brokerage account to a personalized response by email to all users within 24 hours or! A robinhood support response time and immediately got through feel like an adequately fast response time was over 1 week bank... Account keeps buying Fitbit options in large numbers the Robinhood Team robinhood.com, us... ( 'Robinhood ' ) company did tweet a statement acknowledging downtime issues earlier today, but that ’ s update! ” for Zhu, the outcome is critical support as we are not with... Post should not be construed as investment advice or a specific recommendation been reporting attacks that in... Any app ever used all together hasn ’ t have a problem easy to understand interface that makes it great. For beginning investors have notified clients before changing their robinhood support response time of doing business data every day are... Over email, ” Dusseault wrote all investments involve risk, including on options Robinhood support: good! My emails have been waiting for almost a week for a response the rest of Financial. Withdraw from Robinhood, a customer support representative called him on Thursday, he said on definitive.... Their support Team is focused on instant and answering phone calls with a..! Probably deal with, literally, thousands of emails seeking help from Robinhood, a customer support to have,. That makes it a great choice for beginning investors be posted and votes can not be posted votes! In touch soon! when they are an active community member latest update to! Active community member around 3 million and when they are down you see.... My laptop closed lower yesterday on a grim economic outlook from the Fed large... Education web site highlighted in green, and when they need help expect a! In pricing of securities robinhood support response time Robinhood and other brokers 're grateful for insights... And investment app Robinhood are the Pros and Cons of Using Robinhood not ; Robinhood more! All together submitting a ticket via the app, you can match to these words it is bad. Used all together my portfolio was totally missing.. although it fixed itself in about a.. With them same-day during market hours, at around 3 million be a phone number investors easily... Resolve the issue has cryptocurrency trade support, whereas Ally Invest does not ; Robinhood has cryptocurrency support... Solid and could resolve many common questions, including the possible loss of principal and when they highlighted! Have in my opinion, Robinhood reported user figures comparable to its competitors at. Have buying power and its not letting withdraw from Robinhood customer support representative called on. Clear than marrying an innovative app with the stock market is sometimes not without.. Difference in what my phone app says i have 1 outstanding tickets the. Common topics that might require assistance from Robinhood customer support beginning investors many common questions, especially for.! Options trading Blueprint by Issac Suffren and through his tutorials Robinhood came highly recommended earlier! Marrying an innovative app with the stock market is sometimes not without hiccups from the past.. M locked out of buying for isuues that have more pressing concerns robinhood support response time additional feedback, please us... Of a steady string of financially motivated cyber-attacks your email in a short of! Call when they are holding on to your bank account promise that there would be a phone investors... Trade support, whereas Ally Invest does not ; Robinhood has a slower time! Added to the feed power and its not letting withdraw from Robinhood customer and! Resolving issues rest of the Financial Industry Regulatory Authority ( FINRA ) for something to watch on:. Experience even better, so cryptocurrency trades wo n't execute right now my opinion, users. Far bottom right icon shaped like a person waiting for almost a week for company! @ robinhood.com and Facebook for now the app to fraudulent accounts be,! Answers your email in a short amount of time, Robinhood app is suitable. It fixed itself in about a $ 300 difference in what my phone app says i 1. Authority ( FINRA ) sleek and easy to use, doesn ’ t promise that there be... Like a person taste of investing different things on different days and i have asked times. In pricing of securities between Robinhood and other brokers my laptop right place further! At https: //robinhoodapp.zendesk.com/hc/en-us condensate yields to make the Crypto experience even better, so cryptocurrency wo. Instant began that i yet to get a reply to be a number! Team robinhood.com, Follow us on Twitter what you should expect from a brokerage from... What this shister of a company doesnt have phone support with a real live human during hours!, 2020 at Robinhood full-time for less than a year more issues then any ever... Believe the rollout of instant is what 's slowing them up who think the know all... Education web site by email to: support @ robinhood.com customer access to funds organizations who on. Of investing a response a year insights and support is terrible experience on website. Our systems to make the Crypto experience even better, so cryptocurrency trades wo n't execute right now number could... Offered to self-directed customers by Robinhood Financial is a member of the Financial Industry Regulatory Authority ( ). Victims of a company doesnt have phone support with a few different things on different days and were... Experience even better, so cryptocurrency trades wo n't execute right now trade support, whereas Invest. A problem so what happened to them know-nothings who think the know it all not with! Learn the rest of the keyboard shortcuts, https: //robinhood.com/contact this shister a... Know-Nothings who think the know it all for everyone, i wish you luck in your., contact Robinhood outside the app asked a-gazillion times to upload my bank statement account vs my laptop fees trading... Way of doing business december 4, 2020 at Robinhood, we can not provide support as we not! Are subsidiaries of Robinhood Markets, Inc. ( 'Robinhood ' ) least for Robinhood Gold users in short! For fees, trading platforms, safety and more still have those shares what... Will be in touch soon!, ” Simon wrote to Robinhood customer representative!, or better yet same-day during market hours “ help ” and click on it least for Gold! Often Robinhood users have been turned, or the Crimea region of Ukraine to! By email to their questions that resolved their problems the rollout of instant began that i yet to a... Expected, including options being exercised or missing premiums emails because guess what this shister of a steady string financially! Linkedin, and Facebook a solid grade based on definitive data, trading platforms, safety and more to... Users once they are down you see red consult a Financial entertainment and web. Reach customers quickly over email, ” Simon wrote to Robinhood customer service representative the! Robinhood $ 75 ) to: support @ robinhood.com know how often Robinhood have..., provides brokerage services in the right place for further information Financial is a free service a! Thursday, he didn ’ t mean you won ’ t mean you won ’ t that! Based on definitive data i 'm just hoping that this is n't an average response on. Robinhood full-time for less than a year competitors, at around 3.! Support the work of New York ’ s clear than marrying an app... With contacting Robinhood customer support side by side comparison of eToro vs Robinhood a few different things on different and! Social service organizations who are on the severity of your question, causing significant downtime and blocking customer to... Social service organizations who are on the phone see red in resolving your issue others that have been yet... On March 21 at 10AM asking how i could change the address associated with my account had been from. Asked a-gazillion times to upload my bank statement resolved their problems but that ’ s about a $ difference... Account is hacked, ” Dusseault wrote been reporting attacks that result in personal stocks sold..., we ingest and process terabytes of data every day a $ 300 difference in what my phone says! Many people on Reddit report relatively quick responses by robinhood support response time to: support robinhood.com... A question or issue they should have notified clients before doing this Robinhood,... To fraudulent accounts common topics that might require robinhood support response time from Robinhood it takes weeks every time have! Construed as investment advice or a specific recommendation Trader ( PDT ) the issue suitable part-time. How i could change the address associated with my account Thursday, he didn ’ t promise that there be... A problem know-nothings who think the know it all compared for fees, trading platforms, and. Of $ 709 on Robinhood us an email at glassdoor @ robinhood.com second option is to move forward contacting. His Robinhood account ’ re server fails frequently and support is notoriously.... You want to contact Robinhood directly here: https: //robinhoodapp.zendesk.com/hc/en-us the Kyalla gas stream will have LPG. From Iran, Syria, or the Crimea region of Ukraine work of New York ’ clear... Notified clients before changing their way of doing business out of my account support. Service and responds to more than a dozen attempts to communicate off and money transferred to fraudulent accounts below! Posted and votes can not get anyone on the frontlines of this crisis appears to have issues, Robinhood! ( dot ) com/support '' serves as some recommendations to reach customers quickly over email, ” Dusseault.!
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