The average will be displayed for buyers to consider before deciding to purchase from that seller. Then when I expressed my frustration she told me it was not her fault and that it is what it is basically. Buyers use Etsy’s five-star review system (one being the lowest and five being the highest) to review their purchases. 5 out of 5 stars (11) 11 reviews $ 10.29. Esy send me all the sales related info. Increase sales, engage visitors and collect leads, using Elfsight widgets. There are no reason anybody buy bor sell on Etsy,I could coming back every days, weeks, years and will not improve anything from Etsy side. Many sellers lost significant amount due to listing fee, commissions, not to mentioned in most case you pay for the shipping and the end of the day you out of your merchandise, in short you end up in deep negative. Complaints & Service: Sell on Etsy has received more than 100 public complaints. BBB remains operational and focused on serving our business community. Favorite Add to Gold Astrological Zodiac Charms, Astrology Charm, Zodiac Birth Sign Charms, Birth Charms, Jewelry Charms // BBB … BBB is here to help. I wanted to get a loser look at the items and couldn't find the account....Later, I found out what Etsy had done and I was livid.Etsy will NEVER get another purchase from me. If you are a seller & someone claims they haven’t received your product then they just side with the buyer & you need to give a full refund. BBB accredited since 9/1/2016. After 6 years in this platform, we go away from these irresponsible guys. My shop has been inactive for … Recommendations. After a few days of trying to chasing the package, visiting my old property and even phoning the Royal Mail to locate it, it was undelivered so I tried to contact the seller again to say it’s nowhere to be found I get a unhelpful response of -your item has been delivered by the Royal Mail. Spell the word correctly in your reviews! Jump to a section: When can a buyer leave a review; How to see your reviews; When can a buyer leave a review. Share Report Copy. You end up having to open a case with BBB to get any answers or action from them. Etsy knew beyond a doubt that Reverb has been known worldwide for ripping off the public, as it has 100s of horrid, criminal like, reviews. You get an honest review from users based on their experience with your products or services on Etsy – be it a positive, negative or even no review. The mask never arrived, so I did what I was supposed to and contacted ****. Share. The average will be displayed for buyers to consider before deciding to purchase from that seller. As a matter of policy, BBB does not endorse any product, service or business. Whaaaa??? I did not logged in between the actual sale and provably will newer be able to log in for life.Therefor learn from my, and the rest of provably thousands of unhappy store owner experiences. Eventually I managed to get hold of an Etsy rep on the phone (their UK help centre is actually based in the US so they operate on US time). Overall Etsy reviews average the ratings of a seller from the past 12 months. They kept telling me they were looking into it. Etsy are the worst online selling site out there. As this year Etsy started screw sellers on fake offsite ads in real illegally overcharge sales double, now from 100 GBP you will have only 60 in your pocket and it is with the item value, so Etsy collect 30-40% from total sales, remember this and keep away. The complaint IMMEDIATELY comes back rejected!! Indeed, when updating the site’s review in January of 2021, we found that many Etsy sellers were only able to wake the site’s dormant customer service division after they complained to the Better Business Bureau. Please remember that reviews are a buyer's opinion of the experience they've had with a transaction and Etsy is unable to investigate the validity of those opinions or statements made in reviews. Etsy ranks 20th among Marketplace sites. Don't know, I have some internal file to send over to the department... Was the buyer money actually was refunded? I had spent more than $800 bucks on Etsy, to be attacked by **** over a $10 mask. Etsy has no mechanism for dealing with this. **** ignored me and I was unaware she'd already filed her own paperwork with Esty, so I filed a complaint with Etsy. I have just received an order from HandRdesignstudio ,and it is delightful. buyers leave star rated reviews for their purchases that are available for reviewing Share your voice on BBB is safe and guaranteed results, I got my money back. Tell us about your experience with Etsy: Your name: Your email address: Reviews 119. That on the top of 8% commission and the miscellaneous extra charge here, and there. Better than I had hoped for. Now you can reach the seller. L’en-tête du widget Elfsight Avis Etsy est entièrement réglable et vous pouvez le concevoir à votre façon. We’ll guide you through the process. ", … Do not do business with these people. I am a buyer from Etsy,And I would like to share some of my horrible shopping experience on Etsy .they are completely double standards , They turn a blind eye to seller’s harassment and racist behavior and cyberbullying us and closed their eyes to human-rights abuses .This is Etsy reviews on Better business Bureau website,Customer ComplaintsThey have 1,028 Customer complaints closed in last 3 years on Better business Bureau,606 complaints closed in last 12 monthsCustomer Reviews★★★★★★★★★★1.06/5I also attached the screenshot that proof that the Etsy are supporting the cyber bullying and the seller’s harassment.They don’t allow people to give bad reviews to the seller on Etsy,let’s why you just barely see the bad reviews on Etsy,or they just hide the bad reviews,that is cheating.I bought a brooch and necklace on Etsy , The seller on Etsy store didn’t sent these or the package was lost ,and they harassmented me and Cyberbullying me ,said,I am a low people under my review of this product.I have never met people said that.Her store name is IrenVintageJewelry on Etsy.Irèn's Vintage JewelryShe live in Montreal, QuebecI ordered many items from Etsy,This is first time that I haven’t received my order, The seller was afraid that to be investigated,and closed the case very soon. In the beginning automatically signing everybody up for a "offsite advertising" for a bargain 15% advertising commission pay by you!!!! I replied to them the same day and there has been no response. Etsy has essentially none of this. Now it is too late to order another one. Excellent quality, good packaging , arrived on time, perfect condition ,which is important as this item is extremely delicate. CONSUMER WARNING - Etsy is a horrible way to shop. Great, at list that was I think for a short time, till next day I try to log in and find our Etsy without any explanation , or notice, at all DEACTIVATED my account!? Etsy — Etsy seller. Consumers satisfied with Etsy most frequently mention handmade items, great place and bad experience. I like Etsy, but buying from the site makes me feel uneasy. La texte du widget est modulable, tu es alors libre d’écrire votre texte. You wanna give me a proof of delivery so I can? See BBB rating, reviews, complaints, request a quote & more. I phoned for a second time and my issue was passed on to the payment team (with no time frame as to when I'd hear from them). Poor Customer Service from Shop Owner and Etsy. Now, several months later, and after loosing around 20K in sales, it is corporate abuse. You can find contact details for Etsy above.. is an independent complaint resolution platform that has been … I called for a third time (in the same day) and found an Etsy rep who was able to both unsuspend my account and manually link my bank account (why the first two reps couldn't do this I don't know). In this case you will … Still may take me till February 5th to get it, but he said they would refund my money if i do not receive it or something happens to it. On several attempts I requested explanation, but Etsy ignoring all my requests. • The email address associated with your Etsy account Had I known, I never would have used their service. In order to maintain an unbiased and transparent review system, we are only permitted to remove reviews that are in violation of our policies. Oh, and no one cares! Check out our bbb selection for the very best in unique or custom, handmade pieces from our shops. That said, those BBB complaints get answers, so, Etsy sellers may want to keep that in mind if they’re getting the run-around. Just received my set of coasters from - I love them!! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Consider to take you business somewhere where you can actually operate in relative manageable business environment.Please don't take this review like "oh yeah dud you messed up. Superwash extrafine merino wool. Write A Review (It only takes 30 seconds!) They expect the sellers to provide quality support to their customers yet they do not walk their own talk and practice what they preach. I am an Etsy seller, and have to say I love selling on Etsy, they make posting and selling a breeze. Overall Etsy reviews average the ratings of a seller from the past 12 months. Whoever runs Etsy is politically motivated and bans your sellers account if they don't like what you're selling. And if I deleted items from my cart, my shipping cost lowered exponentially... ie Shipping costs went from $32.+ for shipping for 2 pair of knitted of slippers (valued at a total of $34.+) to $16.+ for shipping when I deleted 1 pair of slippers (valued at $17.+). Wrote my concerns to Etsy and got a lame response that a buyer had a right to review you as they wish and that I should write the buyer back! There are no way you can connect, communicate with Etsy without log in to your account.This happened after they holding several hundreds dollars from my buyer, and I supposed to ship the merchandise to him?! Etsy Reviews 1,878 • Poor . If you are experiencing a problem with an order from an Etsy seller, Etsy suggests tha…, Customer Reviews are not used in the calculation of BBB Rating, Headquarters117 Adams St, Brooklyn, NY 11201-1401Email this Business, Need to file a complaint? Other sites my claim the same but i have noticed these are mass produced, made in China "pretend" hand made. Shame on Etsy for treating the small businesses in this manner. I experienced a bug that I couldn't troubleshoot on my own, and customer service was extraordinarily friendly and helpful. I tried to help my mom set up shop there, and it wasn't so easy for sellers. They offered no explanation or apology but simply unlinked my bank account and instructed me to relink it. I stopped all of my advertising and I will inform my nearby neighbors of what I experienced as well. 100% adjustable and adding is simple. Will never shop here again and will discourage all my friends to stay away too. Naturally you better offer free shipping so you can shrink more you profit.!! Etsy Reviews. Due to technical issues on Etsy's part, I have received zero payments. BBB Rating: Sell on Etsy does not have a profile … So essentially, this has happened before, and she's READY to rip off anyone who comes up against her. When I called Etsy customer service and sent documents fully supporting my case, the representatives and managers failed to review and insisted I give my items away for free OR Etsy will take action against me. First and last time ordering from Etsy! I was a new seller on Etsy, for about less than 2 weeks.On Now 30 2020 mad my 1st sale for several hundreds dollar. Complaints & Reviews. Not even treat you with the same level of business communication and, respect do not even engage in communication with you, how actually make the money for them, and make huge profit in did, for them. Being a new complaint filer of Etsy, I was unaware of the dirty policy they hold to their paying sellers. BBB Business Profiles may not be reproduced for sales or promotional purposes. PomponYarnShop. Blocked my login, and all the online listing disappeared at the moment when they blocked me.!!! Etsy currently has an “A+” rating and has received 569 complaints and 146 reviews in the last 3 years. When I've used Etsy i know the sellers story and usually have to wait for the item to be made. How many stars would you give Etsy? Order #********** from RussianFurCrafts. ETSY just banned an account because they knitted sweaters with "Stop The Steal" on them. Y a-t-il une opportunité d’utiliser les widgets qui vous avez sans frais? Etsy has been totally useless - won't even get involved for another two weeks - meantime I've paid for it. This is the stupidest thing that's been implemented by Etsy yet. I filed 2 Consumer Complaints thru BBB. 11 Reviews . 2 be continueAfter 4 days still no news from Etsy!!? ****, promptly reported me to Etsy, without replying to me. Then I had 2 full day to thank to my customer, pack carefully ship the merchandise and provide the necessary info. Any information you get from Etsy buyers can only be used for: that exact purchase; Etsy communication related to their purchase; Which means you cannot: add them to your email list; use their review on your website/social media accounts; use their photographs on your website/social media accounts ; If you want to do any … They have opened shops on Etsy as well. Recent recommendations regarding this business are as follows: "Stop being lemmings! Create user-friendly widget for free or at the lowest price! The seller cheated on me ,and refused to calling the post office to investigate this incident ,The seller just never sent them.And because she thought she can sell the better price of these products.and she also wrote that I am low people can go.This is cyber bullying,I have a lot questions to this seller,When I ask her where is package,she said It can be received any day,after I opened the case on Etsy,she refund me the money and close the case soon.and she was cyber bullying me and said,I am low people online.Everything is online,now .This seller review has violate Etsy’s policies ,because it’s Contain obscene, racist, or harassing language and imageryViolate the Anti-Discrimination Policy..I report it to cyber bullying,but they refused to delete the seller reviews of this,and Etsy just support the racist,cyber bullying and didn’t do anything. Du you?Really, do you want to set up you store there?? Better Business Bureau. Sadly I’m disappointed to say my experience is the Same as other reviews you … I'm out, but will not rest till I make Etsy give me all the facts, about they action .I did not brake any rules, at list as far I can think of it.Any way my store was up to the standard till they collected several hundreds dollars, at list that was I thing. Etsy collected the money from my buyer, Several hundreds dollars!!!! Never again! False promises, inaccurate information, no movement. !THE WORST OF IT THEY DID IT IN THE WAY LIKE I STILLING MY CUSTOMER MONEY.On the top of that they banned me from any way to communicating with my customer and with Etsy.Why I set up my store at Etsy!? I'm voting for the latter. Etsy should require the buyer to contact the seller before leaving a bad review. 163 reviews for, rated 1.00 stars. Only the latest review will count in the company's TrustScore. Etsy held my payments for four days. After such a terrible experience I am now considering boycotting Etsy completely as both a seller and buyer. I have been looking on their website and am impressed with their products and packaging - will certainly return to buy other items. I have earned more than 13 dollars in my account for a short time and Etsy cut too many bulls*** fees and eventually only deposited me 9 Turkish lira profit. the customer service is absolute garbage. I am sorry to say that I will be leaving Etsy as a seller in a very short while. They take your money, but you don't get the merchandise you ordered, you cannot contact anyone at Etsy, you cannot contact the seller who took your money, they offer absolutely no customer service at all. Now Etsy has assumed that roll. Wrote my concerns to Etsy and got a lame response that a buyer had a right to review you as they wish and that I should write the buyer back! BBB accredited since 11/19/2003. Tu es libre de montrer ou masquer les avis, montrer la quantité de réviseurs et sélectionner la couleur du revue numérique. 2- after that I tried to contact them through legal and integrity mails and they apologized for this issue and they opened the … • Your case number (if you’ve opened a case via Etsy) If you really want to support an artisan person and have a unique and one off item then you can only truly find that on Etsy. Etsy is ok, if you’re the buyer. The whole thing turned my stomach. How BBB Processes Complaints and Reviews. Like the old saying goes "let the buyer beware". Once your review is posted, your profile information will be … BBB Business Profiles are subject to change at any time. Costs & Contract: Sell on Etsy requires integration with Square or PayPal. I hope nothing but hardship towards this awful company. • Your order number (if applicable) So I reach out to **** again, who promptly told me to leave her alone, as she has proof she sent it and that's all that's needed with Etsy. Some lady named Alex personally messaged me to tell me that my gift for Christmas wouldn't come until Jan 6!! Etsy Overview. Find a Business Research a Business Request a Quote Submit a Review Scams Complaints. When I called them out, they stated they would refund me, but didn't do so. The more detailed your review, the more helpful it will be to other shoppers on Etsy. Supposedly I will start to receive payments in 5 days.All in all, I've been shocked by how this has been handled. Shipping costs to receive something from Toronto to the Kitchener/Waterloo area (115kms) seemed to match the value of my goods. Initial Etsy complaints should be directed to their team directly. Then completely whipped out my store from they portal and the rest of the internet! Etsy Reviews has an excellent and intuitive interface. As the seller wasn’t willing to help me I opened a undelivered item case, Etsy gave them 2 days to show proof the item was posted or they would issue me a refund. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Join the 2,829 people who’ve already contributed. Outrageous shipping costs to receive slippers…, Etsy started screw sellers on fake offsite ads, Etsy owes me £500, no response from customer service, Deactivated, without any notification in the middle of transaction, Leaving Etsy Due to Fraudulent Acts and Poor Customer Service for their Sellers. Il suffit instaurer un outil et sélectionner le … One of the sellers responded it was WallDecorGifts. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Expensive and not effective. I tend to find shops I like there more through youtube than by actually searching Etsy itself.” Only buy within the USA. I find it deeply disturbing that they are essentially withholding such a large chunk of money and there is no explanation or apology from customer service when you try to ask about it.Naturally I am out of pocket for the orders I have already fulfilled in terms of materials, packaging and postage. | Read 21-40 Reviews out of 2,829 Personal Injury Lawyer in San Diego, CA. I've bought from them before, but never again. This HER DOG HIM gift is for our daughter , it was helpful that we could just order the prints as we already had the frames , wonderful service highly recommend and we will use again . WHAAAA?? Etsy - now 11 - is making some serious cash but relatively little is known about the online marketplace. This is the straw that broke the camel's back. They do not provide support to their sellers. Ready-to-use solutions to save your time and money for growing your business! I do have one compliant though, they have started using a new freight forwarder for global shipping and my overseas shipments do not have updated tracking information, and the deliveries are so delayed one of my customers is asking for a refund. Crickets!! 119 Reviews | 4.0 Rating Visit Site Reviews Reviews Trust Score Trust Questions & Answers Q&A Deals Deals Coupons Coupons. Custom Etsy Reviews widget offers you to post your testimonials on your website. Your experience matters. 5 out of 5 stars (1,854) 1,854 reviews $ 3.75. Start creating your Etsy Reviews widget right now! Remember customer pay for Etsy for your merchandise, you have no control over your erned money!!! Not only that, but they chose to state my customers had seen my items they purchased in one of their Etsy advertisements and therefore took the commission for them. Etsy Buyer Review Examples. I thought I would try Etsy for the first time. I hate doing so to begin with but … Have all your attempts to reach this company, and dates. And what about Etsy's Inc rating on Trust Pilot, BBB, She and I went back and forth for a bit, she's cussing and telling me to leave her alone. I ordered this item on December 2nd giving PLENTY of time for this order to ship and deliver. Etsy reviews ( Send phone num, pissed off. PLEASE FIRE CEO. This is the stupidest thing that's been implemented by Etsy yet. 3 Reviews . BBB Rating: Etsy Payments does not have a dedicated profile with the Better Business Bureau. Etsy stood firmly behind ****, completely ignoring my real complaint. After over 20,000 sales on Etsy there are people that are going to not read a description who's going to leave a bad review no matter what. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. From shop PomponYarnShop . We collate all the best reviews from around the … The seller did not accept cancellations but said to message them if there was a problem with the order so we messaged them straight away and had no response at all. Costs & Contract: Sell on Etsy requires integration with Square or PayPal. If you don't find it out then they can hit you a total of 23% commission charges at the time you finalizing your sale !!!. Etsy is one of the worst companies in the world 1- I'm the owner of the unicorina clothing shop and they closed my shop primarily and when I contacted them in the chat they closed the chat on my face and blocked me from getting any help through Etsy chat. is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Etsy Customer Service. I pointed that out to ****, who nastily told me to contact the PO!! After studying the completion in the category I planned to operating my store, Etsy had 1/8 Star higher than the rest of the completions. Etsy is a big mistake for small sellers like me I will never subscribe again and will never buy anything from it. 3 days later (yes 3 days later not 2) Etsy then closed the case after the seller finally responded to them with a picture of a postage sticker with my address on saying they have provided enough evidence the item was posted. The company has been accredited by the Better Business Bureau since 2016. I will never purchase anything there again, which just hurts other sellers. Sell on Etsy Review Table of Contents. Last but not least a customer shouldn't have to order something in July hoping that by Christmas it comes. Etsy takes no responsibility for the shops and how they handle their sales, shipping, refunds or complaints I do have my "favorites" shops on Etsy, and will only buy supplies from them. Si vous ne souhaitez pas montrer l’en-tête, vous êtes libre de le masquer. • Your Etsy username Hi, I couldn't find where on Etsy to file a complaint. Most of the time you unable to get your money back from Etsy at all. And what about Etsy's Inc rating on Trust Pilot, BBB,